Connect with the Vault

We’re here to help you find the perfect mineral, answer questions about your order, or point you toward the right piece for your collection.

The fastest way to reach us is via email or the form. We aim to respond within the hour during normal business hours.

Email: support@themineralsvault.com

Office Hours: Monday–Friday, 9:00 AM–5:00 PM EST

We aim to reply within 24–48 hours.

Want first access to new drops? Follow us and tag your finds — we love seeing collections in the wild.

Tip: Instagram DMs are great for quick sourcing questions and custom requests.

Send Us a Direct Message

Include your order number if you have one. The more detail, the faster we can help.